Shortly after your booking is complete your e-ticket will be sent to your email. Please print it and bring it to Barcelona.
You must exchange your e-ticket for your Hola Barcelona Travel Card at one of three of the Turisme de Barcelona information offices:
- Placa de Catalunya: Pl. Catalunya, 17-S, Centre Barcelona
Daily: 8:30 AM - 8:30 PM
- Placa de Sant Jaume, Ground Floor of Barcelona's City Hall
Monday to Friday: 8:30 AM - 11 PM
Saturday: 9 AM - 7 PM
Sunday and public holidays: 9 AM - 2 PM
- Barcelona El Prat airport arrival Hall: Terminal 1 or Terminal 2B
Daily: 8:30 AM - 8:30 PM
How long is my card valid?
Depending on the option you choose, your Hola Barcelona Travel Card is valid for 48, 96 or 120 hours.
Customers are required to bring and wear masks. 
Visitors are requested to keep distance in lines and vehicles. And the number of visitors is limited to reduce crowds. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You must bring a valid COVID pass proving that you are fully vaccinated or that you have recovered from COVID-19 
